Director Operations, Barclays Shared Services
Neha runs Barclaycard Operations in BSS, India with teams across 2 cities supporting businesses across UK and Africa. She has been with Barclays for roughly six and a half years, duing which time she has led multiple businesses across Cards and Retail functions. She is a seasoned Customer experience delivery lead and manages large Customer supporting teams. She is also a trained Lean & Six Sigma Black belt and has delivered numerous improvement projects over her professional career. Apart from leading a great team, Neha takes pride in mentoring high potential people, especially women to develop leaders of tomorrow.
With a career spanning over 16 years, Neha has worked in various high performing organisations and led functions across BFSI, Telecom and Utility service centres.
Neha lives in Noida with her family. During her personal time, Neha loves to travel, read and write blogs.